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The light lunch of gnocchi with chorizo and sundried tomatoes was simply brilliant. A cheeky wee hour's snooze in the relaxation room before finishing up in the leisure area was just what we both needed to soothe off some busy recent days. The only minor criticism was that it was very noisy in the morning was a Sunday morning as the pool area is shared with the hotel guests.

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The spa is adults only but it does not have its own pool or jacuzzi so you're at the mercy of families with children. I'm not complaining about children using the pool mind you as we'd do the same thing ourselves if staying there with ours, just a pity there is no separate jacuzzi is all.

We did not stay in the hotel so I cannot comment on rooms or restaurant. Overall: Staff excellent; facilities very good; food excellent. Would we go back? Without a doubt, but maybe on a weekday instead. Thank you for taking the time and trouble to post a review following your recent spa day. I am delighted you enjoyed your rasul mud experience and that you found all the staff to be wonderful.

I am pleased you were able chill out in the relaxation room and that you found your light lunch to be brilliant. It is great that you will return and I look forward to welcoming you back. Kind regards Chris Monks. I will start by saying this is a very nice hotel, offering good facilities and a sound base from which to explore Edinburgh. I do however have high standards and fromt recognised service excellence chain of hotel, there were some things missing or that require some attention in consistency.

Executive rooms offer good size and incredibly comfy bed and good quality linens. Underfloor heating in the bathroom is a very nice touch. Large rainfall shower had good pressure and toiletries also nice. Separate bath was comfy and provided good relaxation.

I was very excited the TV in the bathroom but the signal was not strong enough and kept breaking up. Ingredients and offering is good and of a high quality but the restaurants needs to decide whether it is self service or table service. It is currently a mixture of both which often led to not being served at all, being unsure about what you should take for a hot option or wait to be served and some things not being replenished. Inwouldmrecommend ordering from the menu' food was then much fresher and very tasty; my boiled eggs were done to perfection.

Tables also are not cleared during service, only at the end, which felt messy and chaotic if you arrived past and had tomwait for a table despite there being lots of empty but dirty ones. We had a drink in the lounge a few times but felt the service was very very slow, despite there being quite a few members of staff. There are lots of business groups using the hotel and it did, at times, feel like they were given priority over other patrons. Drinks were nice and a good selection was offered. Spa was very good and a good range of facilities were on offer.

These facilities and offerings were why we chose this hotel over a central city one and they didn't disappoint. One final word on the hotel; if you do not have a car, I would recommend getting a taxi back once night falls. Though the buses are very easy to navigate and go direct, the hotel has a very very long drive way and zero lighting along the way.

It is a good five minute walk in total darkness and admittedly felt very unsafe and unsecure. Having spoke to the reception, it seems this is not their land and so cannot do anything about it, but I don't really think paying customers should be made to feel unsafe on hotel grounds, despite whether it's owned by them or not. A simple golf buggy shuttle service would be quite sufficient and takes no time or effort on the hotels part, but offers a greater sense of safety and appreciation for guests.

A lovely hotel all in all and I would recommend it but do not think it is currently worthy of five stars or a leading tag line. I was pleased that you found your executive room spacious and enjoyed the features in them, however I was disappointed that you had issues with the TV in the bathroom and your experience at breakfast and in the bar did not live up to expectations and I apologise for this.

Thank you for taking the time to let us know your feedback; it is with points such as these that help us to improve the hotels standards. I am delighted that you would recommend us to future guests and I do hope we can welcome you back to out hotel in the very near future. Stayed here for 5 nights in October with my wife. Used the hotel as a bas to explore Edinburgh. The hits: Comfy bed Quiet room Varied breakfast offerings including freshly cooked items, 7 fruit juices and a 'free from' table Lovely spa facilities included Friendly staff Underfloor heating in the bathroom Great waterfall shower Bus at the end of the drive takes you straight to princes street, the zoo, murrayfield, Waverley station The misses: Breakfast buffet items rarely replenished Breakfast tables not cleared as the morning goes on, but loudly and haphazardly from 9.

Results in waiting for a table to be cleared to be ready even if the restaurant is empty Trendy items in the room didn't work well funky tap spouted boiling water, television in the bathroom kept freezing and jittering The drive is very long and not lit at all. Restaurant food is ridiculously priced for the quality and quantity offered. And I'm a Londoner saying that! These niggles aren't game changers by any means. We had a lovely stay.

The people were very welcoming and the facilities generally very good indeed. We felt the lack of consistency let the hotel down. As we were there as leisure guests we felt a bit ignored. It is very helpful to receive all feedback, as it helps us to improve our services to our guests. I am delighted to read that overall you had a lovely stay and you enjoyed your room and Spa facilities, and that you found the team to be friendly.

I appreciate your lovely comments regarding Molly and I will thank her personally for being mentioned in your review Thank you again for your constructive feedback..

I visited the hotel with my mother as a relaxing break. Whilst the food was lovely, the service in the restaurant for the dinner was poor. We waited for the sweet menu for 30 mins and decided to leave rather than ask again. The gentleman on the desk did apologise and offered a free drink the following evening but we weren't at the hotel for dinner on the 2nd night.

Breakfast, my mum ordered eggs benedict but was told they had no ham but this was only when the food was presented to her. A lot of money for the food and expectation of an award winning restaurant badly let down with service. The exec rooms are large, clean and well equipped.

The spa and gym is very well equipped - booking treatments is highly advisable from an extensive range of treatments. Also, don't use the do not disturb cat All your feedback is really important to us and whilst we naturally enjoy receiving positive reviews, we add just as much importance to comments letting us know where we did not do well. Please accept my apologies that certain aspects of your visit fell short of your expectations. Please be assured that your comments will be reviewed and the points addressed with the team.

Thank you again for taking the time to let us know your feedback. The down side was not getting what we paid for without having to chase it, even This was a great hotel with friendly staff and the grounds are good for walking and a good gym, the hotel is split into 2 sections, Old and New. The breakfast should have more selection apart from View spa details. Bookings and Advice. Your Basket 0. Spa Deals All Spa Deals. All Spas. Best Price Guarantee Online bookings Nationwide selection of deals. Best Price Guarantee. Norton House Hotel Edinburgh, Midlothian.

Based on reviews. Summary Packages Spa Details Reviews. Recommended Spa Packages Filter spa packages:. Spa Deal. Contact us for bookings and advice 9am - 7pm Mon - Fri 9am - 5pm Sat Send an enquiry Send group enquiry. Your enquiry:. We can keep you informed of the latest spa deals and offers via email. If you do not want our emails please check this box. Submit your request. Alternative date:. Submit your enquiry. If you would NOT like to receive any information, please uncheck the box.

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Preferred spa or area:. Preferred date:. Flexible on dates? Yes No. Day or overnight? Day package Overnight package. Size of group: 4 5 6 7 8 9 10 approx 15 approx 20 approx 25 approx 30 approx. Showing 1 to 5 of 9 results. Filter Spa Details:. Used the spa, which was excellent. Ideally located near but not too near to the airport.

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Ingliston Hotels. We Price Match. Location was perfect as was near airport. Mari United States of America. Great location for airport, clean, comfortable, nice room and very good food in the restaurant. James United States of America. Adam United States of America. Spa on premises, close to airport, decent restaurant.. Richard United States of America. Close to the airport, but quiet country house location Continental breakfast at early hours delivered to room. Brenda United Kingdom. Our flight was canceled so we need a place nearby the airport to stay for one night.

Norton House Hotel & Spa Deals & Reviews, Edinburgh |

Anonymous United Kingdom. Comfy beds, room was not too warm, perfect for sleeping, good facilities, iron in room, hairdryer, nice toiletries. Elaine United Kingdom. Breakfast was great and restaurant staff was much friendlier. Very clean rooms and beautiful location. Percy United Kingdom.


Warm and cosy feel but with a clean and fresh, modern decor. Karen United Kingdom. Staff 9. Highly rated for: Room sizes. Highly rated for: Very clean bathrooms. Highly rated for: Very comfy beds. Highly rated for: On-site swimming pool. Highly rated for: On-site restaurant.

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    Nice to not stay in a sterile airport hotel prior to But the best was the fantastic, friendly and enthusiastic service from all of the staff we encountered What would you like to know? Enter your feedback I already have a booking with this property Submit. Thank you for your time Your feedback will help us improve this feature for all of our customers Close.

    Missing some information? Most popular facilities Free parking. Lock in a great price for your upcoming stay Get instant confirmation with FREE cancellation on most rooms! Availability We Price Match. Reservations longer than 30 nights are not possible. Enter your dates to check availability.

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